Shipping & Returns
📦 Shipping
Processing Time
Orders are processed within 1-2 business days. You'll receive a tracking number via email once shipped.
Shipping Options
| Method | Time | Cost |
|---|---|---|
| Standard | 3-5 business days | $8.99 (FREE over $75) |
Delivery Requirements
Adult signature required. Someone 21+ must sign for the package. Packages cannot be left unattended. Please ensure someone is available to receive your order.
⚠️ Restricted States
We cannot ship to: Hawaii, Idaho, Minnesota, Oregon, Rhode Island, Utah, Vermont
Orders placed with these shipping addresses will be canceled and refunded.
🔄 Returns
Return Policy
We accept returns on unopened, sealed products within 30 days of delivery.
Opened products cannot be returned except in cases of:
- Wrong item received
- Damaged during shipping
- Defective product
How to Return
1. Email [email protected] with your order number
2. We'll provide a return shipping label (if eligible)
3. Ship the item back in original packaging
4. Refund processed within 5-7 business days of receipt
Lost Packages
We are not responsible for packages marked as delivered. If tracking shows delivered but you didn't receive it, please file a claim with the carrier. We recommend using a secure delivery location.